Support Center

Welcome to the NorthPoint Technology Group Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.


407.657.6600

Remote Assistance

Before we begin. Please download our remote support application.



If you are using Chrome as a browser the application will download and be shown in the lower left of your screen, please click on it to begin the remote session.

When the welcome to TeamViewer box opens, please select the following

How do you want to proceed?

  • Please select Basic Installation

How do you want to use TeamViewer?

  • Please select Personal/Non-commercial use

Click the button “accept -finish”

  • Allow the application to make changes to your device if prompted.

Your support representative will ask you for some of the information on your screen to begin your session.