NorthPoint Technology Group employs a proven methodology to ensure success for our clients. We understand that proper planning provides a predictable outcome. We guarantee customer satisfaction and provide exemplary support for our client’s technical environments and business processes. Our practice areas include Technology Consulting, Infrastructure, and Managed Services. These practice areas directly map to our methodology which includes analysis, design, implementation, management, and ongoing improvements to help your technology infrastructure evolve with your business. Each phase is described below.
Analysis
NorthPoint Technology Group starts with a critical analysis phase in order to assess your existing technology environment. The analysis document serves as the basis for all work to be accomplished in the future. We first learn about your business and the goals you are trying to reach. Also taken into consideration are any budgetary and time constraints. The analysis will tell you what systems are currently working efficiently, any risks you may be faced with, and recommendations on technology upgrades and implementations that can help reach your goals. Also available is a Proof of Concept where the elementary ideas proposed can be tested in a lab setting to further validate design recommendations.
Design
Moving into the design phase, we look at the analysis document and dig deeper to the root of everything that is addressed. NorthPoint Technology Group tackles implementing strategies that bring your existing technology plan current while including the addition of new ideas. Software and hardware selections are made with budget and timeliness being considered. Any architecture and functionality changes are recorded in a design document that serves as the basis for the next phase.
Implement
Ideas become reality in the implementation stage. Solutions proposed in the design document are seeing support hardware and architecture take shape. Various tests of functionality are performed until verified, at which time we know the design is on track for success. A deployment document lists the step-by-step procedures required for successful implementation into your business infrastructure.
Manage
After your infrastructure has been implemented and your technology plan is in place, we are there to support any expansions your business encounters. We do not drop the plan in place and leave you to figure it out on your own. NorthPoint Technology Group values its clients and take the time to educate and field your questions. We will have troubleshooting steps in place should anything happen. No matter what, we work to resolve any issue quickly so your business never suffers.
Evolve
As your business grows, your technology requirements will need to evolve as well. NorthPoint Technology Group provides ongoing technology planning to ensure our clients maintain a competitive advantage. Your business can only be as successful as the technology capabilities it has in place. Our devoted professionals will make sure your technology needs are addressed properly while keeping you ahead of the IT curve.